Code of Conduct

Our code is designed to provide all our laboratory professionals with guidelines for appropriate professional conduct. LHD’s success is built on professional and personal integrity and our code is a reaffirmation of our enduring values and ethical practices.


Key characteristics


We are committed not only to provide test results but maintain accuracy and reliability of our tests while remaining conscious about the economic burden for our patients.

Patient Care

Patients’ specimen components are treated with utmost respect and dignity as they depend on us for their well-being.


We do the right thing without compromise. The diagnostic information is produced and delivered to provide the highest level of patient care. We follow strict guidelines of professional ethics and always strive to uphold the dignity of human beings.


We are open and transparent in our communication, which is exhibited in every step of our process.


We believe and maintain utmost confidentiality of our patient reports, as we understand the importance of primary healthcare ethics.


We think before we act and consider the consequences of our actions.


We treat people with dignity and value, while maintaining fairness in all relationships.


We accept the consequences of our actions, admit our mistakes and take corrective action immediately.


We stay abreast of changes and new developments in the law, and provide compliance training, guidance and education regarding laws that apply to our industry.