Code of Conduct

Our code is designed to provide all our laboratory professionals with guidelines for appropriate professional conduct. LHD’s success is built on professional and personal integrity and our code is a reaffirmation of our enduring values and ethical practices.

 

Key characteristics

Trust

We are committed not only to provide test results but maintain accuracy and reliability of our tests while remaining conscious about the economic burden for our patients.

Patient Care

Patients’ specimen components are treated with utmost respect and dignity as they depend on us for their well-being.

Integrity

We do the right thing without compromise. The diagnostic information is produced and delivered to provide the highest level of patient care. We follow strict guidelines of professional ethics and always strive to uphold the dignity of human beings.

Honesty

We are open and transparent in our communication, which is exhibited in every step of our process.

Confidentiality

We believe and maintain utmost confidentiality of our patient reports, as we understand the importance of primary healthcare ethics.

Judgement

We think before we act and consider the consequences of our actions.

Respect

We treat people with dignity and value, while maintaining fairness in all relationships.

Responsibility

We accept the consequences of our actions, admit our mistakes and take corrective action immediately.

Compliance

We stay abreast of changes and new developments in the law, and provide compliance training, guidance and education regarding laws that apply to our industry.